Vacaciones en Les Carpes de Vilalba

Todo ha estado genial , los recepcionistas, todos muy simpáticos y serviciales, el socorrista de la piscina muy majo educado y simpatico Lo único así que no nos ha gustado ha sido la actitud de la socorrista rubia delas termas, muy mal educada y agresiva solo por preguntarle unas cuestiones Las habitaciones geniales

El estudio terraza no presenta condiciones para ser alquilado porque es un ático construido con premoldeados, con una pared hecha con puertas corredizas, y excesivo calor. Se halla en un séptimo piso y sin ascensor. La cama de arriba de la cucheta estaba a 50 cm del techo lo cual x ser personas mayores nos era complicado subir. En la página de hoteles.com no aclara el piso en que se halla y nosotras somos 3 sras mayores lo cual nos trajo muchos inconvenientes. Es un lugar para gente joven x lo tanto sería bueno aclarar todo en la página para que no ocurran estos inconvenientes.

Not upfront with information upon booking. You don’t find out important details until you check in a few days beforehand or when you arrive. No air conditioning. No front desk and no way to store luggage if arriving early. No option for early check in. Being there is no desk, if you need anything else they can’t help you. Room was on the 3rd floor. No elevator. Stairs are steep, narrow and winding. Very hard to get up with luggage. We purchased European outlet adaptors but needed an outlet adaptor for the outlet adaptor. We ended up having to purchase extra because their outlets were not useful. Most of the outlets in the place did not work. Only one towel and hand towel per person the entire stay. No wash clothes. The washer in the building is broken and can’t be used. One shower flooded the bathroom but again there is no front desk so one to help us. Again, not enough towels to use for ourselves and clean up so that was a problem. When we called with questions to the host, they thought we were in Italy (we were in Spain) and were giving us incorrect infrowmriij about the building we were in because they had no idea where we even were despite giving booking information. Had I of known all of this from the listing I never would have chosen this lodging but unfortunately you find all of this out when it is too late.