- Aspectos negativos: Personal y servicio
On premises and in the hotel you will find a lot of promo on silent hours but every second night in the hotel close to Tikal club was open till some 3 a.m. and drunk guys were shouting till some 4 a.m. right in front of your room windows. Do not understand anything here - promo vs. what's happening in the street. Interesting - that hotel close to Tikal belongs to same network as Tikal. Crazy guys. WIFI is total disaster. And it is not about slow WIFI. Problem is that we were using max 3 devices and doesn't matter what you are doing with internet your's assigned IP's disappears constantly randomly irrespective of device type and activity. Parking is ouside building and no connection with the hotel. Strange management of ski lockers - exit to slopes on 6th floor, assigned ski lockers on second floor and you room on fifth floor - disaster for family with small children. At the very end - price to big for the value. Want to see the face of the guy(s) who decided on this type of service management.