4/10, Deficient
Bailey
12 d’ag. de 2025
Què li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
Què no li ha agradat: Neteja, personal i servei
Overpriced & even tho it looked fairly new, the floor felt dirty. I kept rinsing off my feet every time I walked on the carpet & there would be black in the water. The staff was rude, nosy, and passive aggressive. I got there to check in, I was in town for a DOUBLE funeral, lost 2 of my close family members at the same time. I was in shambles on the inside & didn't want to speak much about anything other than checking in. I know it's a small town but the staff needs to learn to READ THE ROOM, if someone wants to be left alone & doesn't seem like they want to be bothered then don't pry. I wasn't going to leave a bad review tho, until they called my hotel room phone exactly TEN MINUTES before checkout (yes I was looking at the clock right next to the room phone as well as the clock on my phone) as I was trying to get out the door. I had my bags all loaded up in my hands and the door was wide open & I was one foot out the door when the room phone rang. So I put all my stuff back down that was already loaded up on my arms, to answer their annoying invasive passive-aggressive phone call, like yes I was on the way down with my key & it's still before checkout time. I paid for the room until checkout time (overpaid), I think it's super rude to call guests 10 minutes BEFORE checkout time. I worked in customer service for many years & even managed a resort, & would never condone pestering or pressuring guests to leave earlier than their scheduled checkout time.
Bailey
Estada d’1 nit (abr. 2025)