4/10 Mediocre
Debra F.
27 de sept de 2025
Expectations are overrated. THE CHECK-IN: The day of our arrival we decided to pay 30 for early check-in. When we arrived at the property, the digital lock was not working. It took us 30 minutes to get the property manager to reach out to us. When they did, all we got were excuses. The property manager told us they would be there in 10 minutes and it took over 20 to arrive. When they did arrive, they had no backup key to let us in. Mind you, we have now been sitting there for over an hour in the Mississippi heat, trying to be as patient as possible due to the experience. They then had to call their maintenance guy to let us in the house - who also had no backup key and literally went to the back of the house to BREAK INTO THE HOUSE to be able to open the front door. An hour and a half later, we were finally in the property.REFUND: It took a week to get our refund for the early check-in after reaching back out to the manager. Unacceptable.CLEANLINESS: Overall the property was clean barring paint peeling off the window encasements and seriously filthy fan in the bedroom.LOCATION: Centrally located and a great spot.Will we use this property again? Absolutely not. We are sure you can find a better experience at another property in town.This owner can truly do better.
Debra F.
Se alojó 2 noches en septiembre de 2025