6/10 Normal
Patrick P.
26 de jul de 2025
Aspectos positivos: Limpieza
Great potential. Mixed experience.
There are many great things about the house. Located on a quiet street close to downtown it has a bright interior. Outside, the areas by the kitchen show age but the pool & deck are great. The management company responds promptly and they allowed us to check in an hour early. Those positive qualities deserve mention. Our disappointments were that the house isn’t fully living up to its great potential due to what appeared to be lack of awareness of how things are working. We notified management about pretty obvious things not functioning properly: Multiple doors; Ceiling Fan; Wine Fridge; Outdoor sink; Fire Pit ignition; Uninstalled shower shelf. They sent a handyman promptly and he was great, finding solutions for many (not all) issues. Our criticism isn’t with the attempt to address the issues. It’s that these were so apparent that we wondered about the level of attentiveness and decision-making about the guest experience. In the bedroom with the murphy bed, there is no dresser, nightstand, closet, or even hook. That’s just one of many headscratcher decisions that don’t feel like they were made/vetted by someone who’s stayed there recently, relying instead only if/when renters choose to raise issues. The management company did provide a partial refund. We felt that a bit more was not unreasonable, but they felt different. We were too weary from the back-and-forth, justifying, and feeling like we were the problem, so we didn’t want to haggle further.
Patrick P.
Se alojó 7 noches en julio de 2025