Vacaciones en Labinot Mal

Situación estupenda.

Not enough soap or toilet paper or other services but staff was helpful

Es un hitel descuidado. El desayuno pésimo. Nos qisieron acoplar en un apartamento viejo. La habitación tenia desperfectos en ventanas y mesa. La ubicación es buena pero hay nucho ruido por la noche.

The host Mila was excellent and was quick in respond to all our queries. The property was clean and well equipped, only a short distance to the main attractions in Tirana.

I had booked triple room and was given a king bed with bunk beds that closed off the windows and prevented wardrobe or fridge opening. The tv nor aircon worked when i complained I was given choice of two rooms one king size with hardly any light the other was a twin which I took. The bathroom bidet was covered with hair and the aircon was peeling off from ceiling . The walls had marks and bathroom was stained. The manager wouldn’t give me refund for choosing smaller room despite nothing working.. the manager charged €20 fee for early check in and then I asked her for iron she said she will get it 3 hours later I still didn’t get it. I then asked for a map of city she said she hasn’t got any yet but will give me one later which she didn’t. Worst first impression of a new country I’ve ever had and worst customer experience.