6/10 Normal
karleen
22 de jul de 2023
When i vist in this hotel I already paid my living charges before but they asked me to pay tourism tax which is $11 usd amd when i gave them my credit card their credit card machine did not gave the receipt and they said they did not charge it . And they tried 2 times from my credit card and the same process and then i gave them my another credit card still same problem, their credit card did not gave receipts and they said they did not charge it but when i saw my account balance my money was deducted 4 times , means their crime card machine charged $11 from my account 3 times and my another account one time . So total 4 times its showing that they charged $11 from my account which is total $44 but they said they did not charge it anything only my money is floating and i hve to call my bank . The same problem its was on their dinner buffet . I gave them my credit card for 2 persons and bill is $26 usd but when they put my credit card their machine did not gave the receipt and they said they did not charge it but when i saw my balance my money was deducted $26 by thier hotel but they said my money is only floating and they did not gave us food of buffet dinner. But in Malaysia when i went outside from their hotel i did not face any kind of this problem. My card was working and receipts came out outside when i did my shopping. So this hotel credit card machine hve big problems so when ever people so this hotel make sure give them cash . Otherwise u will face same problem .
karleen
Se alojó 5 noches en julio de 2023