2/10, Horrible
James, FPO
Viatge en família amb nens petits
12 de set. de 2025
Què no li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions
NOT A FAMILY FRIENDLY HOTEL!!! especially if you have children. There are streetwalkers (to say it politely) walking in and out the hotel at all times.
Lack of cleanliness. During daily room service only the bed was made. Other than that, bathroom was untouched, toilet paper was not provided, and the raggedy old towels were not changed.
As far as safety. There was construction going on and portable trolley systems were used on the exterior of the hotel, and even though the hotel advised to lock the valcony door, it did not make a difference as doors could be opened also from the exterior.
Unfortunately, we were unable to use the pool as they had scaffold comming out from the middle of the pool. The most concerning about this was they let peole use the side of the pool next to the scaffold, which is super unsafe. A bad wind or an accident could easily hurt someone swimming next to it. Literally, you could swim to it and touch it and Something could have easylly felt from up above and hurt someone. Very concerning if you have kids.
Lastly, I made my reservation directly with the hotel at first. However, I received an e-mail from the hotel asking to provide my credit card # within 24 hours or my reservation would be canceled. I replied, I was not going to share my credit card # and instead made my reservation through Expedia.
I travel quite often and I have never given a 1 star review to a hotel. It is unfortunately, because Kuala Lumpur is a magnificent city to tour.
James
Estada de 7 nits (set. 2025)
