1/5 Horrible
Viajero verificado
Viaje en familia, Viaje en familia con niños pequeños
6 nov. 2020
Aspectos negativos: Limpieza, personal y servicio y servicios
These people are thrives, avoid.
Mira Montra is run by a band of thieves who will take your money when you have no way of accessing their hotel.
We booked to stay for a week from 23rd to 31st October 2020. Unfortunately the Thai government withdrew their planned tourist visa scheme, and hence no foreigners were able to come to Thailand (at all).
We asked for a refund as we were prevented from entering the country which the hotel is in. Mira Montra refused to refund us and threatened us with a no-show or cancellation fee.
In addition they gave us only 48 hours to switch the reservation to a future travel voucher (only valid for 6 months and expiring mid-2021 so unlikely to be useable). This was an effort to invalidate the chargeback process. If we had accepted this gambit Mira Montra would keep our money without providing the service we had paid for.
There is a profound dishonesty at the heart of the Mira Montra business. They are dishonest people and this moral corruption affects everything they do.
Please be careful of the following individual who, in our experience, may collude with the business to try to steal from you:
[name redacted pending legal action, initials SS]
It appears this waywardness and lack of integrity goes right to the top in Thailand, a country which has morally lost its way.
Se alojó 8 noches en octubre de 2020
