8/10 Bueno
Margo I.
24 de feb de 2024
Aspectos positivos: Limpieza
Great House and Location
The house was quite nice, bright and comfortable and had all the amenities as advertised. We had to adjust our travel due to a bad storm and Natural Retreats (NR) was not at all flexible on the 5pm check-in or 10am check out. The road and driveway were not plowed and there was as a significant amount of snow (~ 2 feet) left on the back deck and stairs with only a small path shoveled to the hot tub. . We were disappointed about this and we met with borderline rude responses from NR when we reached out to them about it. We ended up clearing the deck and back stairs ourselves. We also found the hot tub to be dirty with clothing stuck in the filter which we also cleaned up. Overall we enjoyed our 4 night stay but did not find NR very hospitable or sincerely invested in us having a good experience which was a bummer.
Margo I.
Se alojó 4 noches en febrero de 2024