2/10, Horrible
Vernon, Greenville
Viatge en família
21 de juny de 2025
We never got to stay, even worse were having troubles getting our money back. We paid in advance and showed up the night of check-in around 7pm only to find out due to the soccer game in the stadium next door, they overbooked and didn’t have any rooms left despite us having already paid the full rate for two nights. They set us up with another hotel and paid the first night’s stay to make up for it. We had to pay the second nights stay, which is fair. We were told the money we paid for two nights at their property would be refunded in 2 business days. A week later and there’s no sign of the refund process being started. I reached out to the hotel 3 days ago and they’re not even responding now. It’s been a horrible experience. I’ve never been bumped from a hotel I already paid for in advance due to overbooking. Makes me never want to pay in advance again since I’m having troubles getting my money back.
Vernon
Estada de 2 nits (juny 2025)