4/10 Mediocre
Maryline
Viaje en pareja
13 de abr de 2024
An average hotel pretending to be a luxury hotel,
I've stayed at several Anantara properties. This by far would be the lowest rated of the lot. Located in a not ideal area. Not a nice beach and the lagoon is not particularly beautiful either.
Service, especially in the main building and main restaurant, is inadequate in relation to the standards of an Anantara resort. The restaurant is like a waiting room in a train station and you constantly feel like a volunteer in a kindergarten. ...... There is no question of relaxed dining in a luxurious ambience here. Photoshop has also done its job here with the official pictures. The quality and selection of the food is mediocre, especially compared to other hotels (we know what we are talking about as we were guests in 6 excellent 5 star hotels during our round trip). On top, food and drinks are totally overpriced (sometimes 3 times the price of better 5 star hotels in the country........Pizza Magaretha 18 US $.... with what justification remains a mystery to me. No value for money!
Maintenance on buildings are needed especially on the pool decks ……never saw a 5 star hotel neither any anatara in this bad shape.
Fish smells from the head my regards to the poor management of the hotel….. totally overpriced hotel with poor facilities.
We are very disappointed with this Anantara Resort because it does not have the usual standard and totally overpriced........ Travel 174 km south to Tangalle and check at Anantara peace heaven !
Maryline
Se alojó 3 noches en abril de 2024