8/10 Bueno
Tina
Viaje en familia
9 de jun de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
There were storms in the area, alot of people was without power so the hotel was slammed with people trying to check in, we saw 1 person working, she was getting frustrated cause so many people trying to check in and no one there to help her, luckily we got hecked in before it got so bad and didn' have to wait but about 10 minutes to check in but when we got to our room the remote for the tv was not in the room, we went back to the desk, she said the had some come in but would be about an hour before she could go get it, about 30 minute's later we went back down to the desk, there was 7 people waiting to check in so we waited downstairs about 35 minutes waiting on the line to decrease, when there was 2 people in line I got in line, when I finally got to the desk I told her I knew she was busy but could she get us a remote, she asked what room we was in, I told her, she said to let her check in the people behind me then she' go upstairs and get a remote then she said wait I have one that might work and handed me a remote from under the counter, we took it up to our room and it did work, we waited almost 2 hours for a remote while she had one there with her the entire time. Went down for breakfast the next morning, there was a remote laying outside our door...went on down for breakfast but didn' get anything, they didn' have much to offer so we left and went to Cracker Barrel for breakfast. The lady at the desk seemed like she would have been nice but she needed help that was o
Tina
Se alojó 1 noche en junio de 2025
