Hoteles cerca de Japanese Garden Steps - Los Baños

"Rooms are not clean especially the bathrooms and there are many bugs! The food is not so good and cleanliness in general is something that they need to really work on. "

"Excellent staff."

"All the staff are nice "

"Es sencillo, un poco antiguo y descuidado en algunos aspectos pero en general es una buena opcion"

"The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. "

"Staff very helpful "

"good"

"Courteous staff"

"Location"

"There’s a no smoking sign but once you enter the room it smells terrible."

"Only book the renovated rooms as the old ones are unliveable - no hot water and and aircon system from 1963. The new rooms are fine, just ok. Breakfast is poor. Note to management: sort out hot water in your renovated rooms so it’s consistent and dramatically improve breakfast to a level you’d eat yourself and you will make more money. Lovely staff, decrepit property. "

"The staff was great. Very professional and courteous. Very accommodating "

"Will NOT recommend this Horrible place to anyone. The roads leading to the property was flooded. The property had a stench of foul fish smell, The dogs were incessantly barking day early morning and night time. Roosters were crowing at dawn. The whole property was rundown and dirty. The beds were worn out and uncomfortable. The staff was nice but that is the only positive thing about the whole place. Karaoke was so loud until 3am. The pool water was being changed every 2 or 3 days but they...

"Was ok"

"When I arrived, they acted as if I didn't have a reservation. Expedia wouldn't give me the money back, either, so a big big disappointment, this hotel. Good thing I had someplace else to stay!"

"Owner and Staff are ver friendly and courteous. "

"Rooms are aging. Needs updating. The tub is blocked. Bidet no water. "