This property isn't in the best neighborhood. When we arrived the grass wasn't cut, and there was trash in the yard. Once inside the rental there was candy wrapping in 2 of 3 bedrooms. I communicated the issues with the host, she wanted all the details about the trash inside of the house not once addressing the yard not being cut and trash through out the yard, until I asked if she could get it taken care of. The host then stated it was trash day and the trash in the yard came from the trash being blown into the yard. The host also stated she knew the grass was uncut and her lawn company wouldn't be coming until the next week.To avoid my family and I having any further issues, I called the support line to try and cancel our stay for the 2 remaining nights and was told I quote.. no because the host had the neighbors come and check the yard and said it's not even that much trash in the yard. The host then reached out to me at 11pm asking if I canceled my reservation after refusing to give a refund. She went back and forth with me knowing the answer to her own question. Very unprofessional The wash room had clothes in it, so we couldn't use it. The blinds throughout the house was also not in the condition to prevent anyone from looking inside. The curtains are sheer, so that didn't do much to cover the blinds being broken.