2/10 Horrible
Steve R.
12 de jun de 2024
Aspectos negativos: Limpieza
Dishonest & misleading listing
The listing does not give accurate details. After it was too late to cancel for a refund, the host send us a PDF saying that this was a guest room in their home, to be accessed through a child's playroom. This was clearly intentionally left out of the advertisement. It also was not a space "Only for your people" as indicated by VRBO's advertisements. Additionally, you will be parking on the street. The city only allows you to park for 3 hours at a time on the street. None of this is made clear by the host. I would not have chosen to stay here if the host had accurately represented everything.
After receiving the PDF with instructions/details from the host, we called VRBO and VRBO told me on the phone that they would refund our money, which we agreed to. A few days later, VRBO sent an e-mail saying they would not refund the money as we had cancelled our stay, which was not accurate. We decided not to stay after VRBO said they would refund our money due to inaccuracies in the listing.
Steve R.
Se alojó 2 noches en junio de 2024