Welcome to Cielo Vista! This unique A-framed retreat is nestled high above the canopy with breathtaking views, overlooking the Guadalupe river valley and surrounding tree-covered hills. Floor-to-ceiling windows in great room so you'll never miss a gorgeous sunset. Wrap around decks on both levels are great for catching some rays or sitting under romantic cantina lights under shade by the pool! With 5 bedrooms, 3 baths and 2 kitchens, this place has it all!
You’ll find the kitchen to be fully stocked with everything one would need to put on a proper dinner party, including formal dinnerware, wine glasses, plate chargers, and linen napkins. Please use melamine (plastic) dinnerware outdoors, if possible. Please place any kitchen items back in the drawer or cabinet that they came from, so the cleaning crew can keep track of them easily. Also, any small appliances used from the pantry should be placed back when finished. The fire extinguisher is located under the sink.
The outdoor gas griddle is located in backyard off porch. Starter propane tank is provided. Please turn the valve dial OFF at the tank when not in use, or it may slowly leak out between uses. For safety reasons and to protect the rugs in front of fireplaces, NO FIRES ARE ALLOWED indoors at this time.
*** THERE IS A NO PET POLICY FOR THIS PROPERTY, SO PETS ARE NOT ALLOWED. Please contact us prior to booking regarding registered service animals.
We will no longer offer rescheduled stays or refunds on cancellations outside of our cancellation policy. We strongly encourage you to purchase travel insurance at the time of booking if you are concerned about the possibility of cancelling your trip last minute. Travel insurance is inexpensive and a great way to protect your funds in the event of an unforeseeable cancellation.We understand that last minute cancellations for guests who choose to not purchase travel insurance can be a burden, however we are required to uphold our owners' cancellation policies in order to protect their only sources of income and keep their properties in business. Please book responsibly and we appreciate your understanding.
To offer the best experience possible, hospitality services and goods will be provided for each guest booking. Guests will enjoy open-up service, arriving to find lights on, a comfortable air setting and soft music playing. A walk thru is performed prior to each arrival, so that everything is perfect and ready to go! A starter supply of all paper goods and household necessities, including bath tissue, paper towels, trash bags, dish soap, hand soap, and laundry soap, along with spa toiletries like shampoo, conditioner and body wash are provided, as well as laundry services for all used sheets and towels, after departure.
Our local management team is available 7 days a week to answer questions and assist with any troubleshooting issues you may have during your stay. Please message us and let us know which property you’re staying in, and we’ll return a call or text to you ASAP. The fee for this service will be itemized as an administrative or management fee on your statement and charged at booking.
OUTDOOR POOL:
The pool is located off back patio. The pool company comes once or twice per week, for maintenance cleaning, and are on-site less than 30 min. THE POOL DOES NOT HEAT. NO GLASS OR FOOD ALLOWED IN POOL FOR ANY REASON. POOL EQUIPMENT & SYSTEM NOT TO BE ACCESSED OR TAMPERED WITH UNDER ANY CIRCUMSTANCES. GUESTS WILL BE FINED AND ARE RESPONSIBLE FOR ANY DAMAGE DONE TO SYSTEM IF ACCESSED.
HOT TUB RULES:
Must be 13 years or older.
Shower before entering.
No lotions or oils on body (including sunscreen)
Close & lock cover after use.
Swim at your own risk.
SUPPLIES PROVIDED:
Towels (1 towel, 1 hand towel, 1 wash cloth per guest per stay)
Bed Sheets
Laundry Soap
Hand Soap
Dish Soap
Dishwasher Tabs
Paper Towels (2 rolls in kitchen)
Toilet Paper (3 roll per bathroom)
Shampoo/Conditioner/Body Wash (samples in each bath)
Small Cleaning Supply (located under kitchen sink or in pantry)
Blowdryer (1 in each bathroom)
Please bring your personal toiletries like toothpaste, deodorant, etc. A starter supply of the items listed above will be provided. Guests will provide their own supplies after depleting the starter supply of these items.
KITCHEN ITEMS:
Traditional Coffee Pot
Keurig Coffee Pot (pods not provided)
Cookware (pots & pans)
Bakeware (cookie sheets, pie pans, etc)
Cutting Boards
Crock Pot
Electric Kettle
Blender
Knife Block with Chef Knives
Drinking Glasses (glass and acrylic)
Dinnerware (ceramic and melamine)
Tupperware
Mixing Bowls
Servingware
Chargers
Linen Napkins
Silverware (service For 36)
Coffee Mugs
Wine Glasses
SLEEPING ARRANGEMENTS:
Master Bedroom (Main Level, Upstairs): 1 king bed suite plus sitting area with en-suite full bath with walk in shower. (2 adults)
Guest Bedroom 2 (Main Level): 1 queen bed with closet (2 adults)
Guest Bedroom 3 (Main Level) : 1 queen bed with closet (2 adults)
Guest Bedroom 4 (Lower Level): 1 queen bed (2 adults)
Guest Bedroom 5 (Lower Level): 1 queen bed en suite bathroom (2 adults)
ADDITIONAL SLEEPING:
Queen air mattress x 2 (4 adults) Sheets and blankets for air mattresses are located in guest bedroom 3 closet.
LINENS/TOWELS: Beds are made using fine bamboo/cotton blend sheets. Please use care when enjoying the linens and bedding at the property. Custom bedding ranges from $1000 to $5000 per bed, and booking guest will be solely responsible for the full amount incurred for any dry cleaning services or replacement costs necessary upon damage, during their stay, from spills, food, drinks, makeup, nail polish or bodily fluids.
Bath towels are provided for guests: 1 bath towel, 1 hand towel and 1 washcloth per guest per stay (for two night stays). Additional towels will be provided for longer stays. Striped towels for swimming are provided and stored under coffee bar in main level entry hall. Please do not use bath towels for outdoor or swimming.
RATES:
***Nightly rates may vary additionally based on availability and demand***
(Nightly Rates Include Up to 10 Guests)
Base Nightly Rate - $599
Weekend Nightly Rate - $699
Holiday Nightly Rate $838
Additional Guest Fee (Over 10 Guests) - $25 Per Person/Night
(Daytime visitors must also be included in guest count)
Cleaning Fee $295 - Non Negotiable
Lodging Tax - 6% State Required Hotel Tax
Booking Fee - Charged By Booking Platform
Administrative Fee - $75 (Hospitality Goods & Services Included)
ADJUSTMENTS TO BOOKING: You may adjust the number of your guests or nights booked up to 30 days prior to arrival without penalty. However, no refunds or adjustments will be made in pricing for decreasing your number of guests or nights less than 30 days from arrival.
Payment due at the time of booking. No split payments.
Cancellation Policy Will Not Be Waived.
CHECK OUT LIST:
Complete the following in preparation for your cleaning team.
Failure to do so will result in $75 being charged directly to you.
Strip any used bed sheets/pillow cases and place in laundry bags (on coffee bar) along with any used towels. LEAVE all blankets, comforters and shams on beds.
Remove all trash (inside and out) and put into outside bins.
ALL TRASH MUST BE BAGGED or the private trash service will not remove it.
Empty fridge, freezer, pantry and cabinets of all personal items. Please wipe major spills inside fridges, like spilled drinks or meat juices, as these can harden.
Wash/put away any used dishes (including coffee pot carafe or glass microwave plate). You may load and start the dishwasher before you leave. No dishes may be left in sink or on counter.
Set ALL 3 thermostats to 78° AC or 60° heat, depending on the season.
LOG OUT of your TV subscriptions like Netflix, Amazon, Hulu, etc.
Turn off all lights (including lamps and outdoor porch/flood/cantina lights).
Lock all exterior doors before you leave and use your code to lock the front door.
