Vacaciones en Il-Herba

Hotel Mistral St. Julian's, Affiliated by Meliá, was simply amazing. Located in the heart of St. Julian's, it's perfect for exploring Malta. The staff were incredibly friendly and helpful, making me feel right at home. My room was spotless and beautifully designed, providing a comfortable and cozy retreat. This hotel exceeded all my expectations. Great location, fantastic staff, and excellent rooms. Highly recommended!

La situación es inmejorable, en el centro de La Valeta, y la limpieza, decoracion y atención han sido muy buenas. El desayuno está bien

En general todo estuvo muy bien. Sin embargo, aparentemente el hotel no revisa las solicitudes especiales que se hacen a través de la página. Yo solicité recogida en el aeropuerto y ellos no lo organizaron. Aunque yo llamé unos días antes directamente al hotel para asegurarme de que todo estaba bien y ellos me confirmaron el servicio por teléfono, el día que llegué no había nadie esperándome y la persona en la recepción tuvo que llamar a la empresa de transporte para que coordinara la recogida directamente conmigo.

Todo estupendo

Overall, there are several significant issues to consider, especially around security, billing transparency, and arrival logistics, although the property does benefit from a good location and strong potential if managed properly. The most serious concern is security. The building’s front door never locked properly and was consistently open, to the point where no code was required to enter. Billing is also an issue. Guests must pay taxes, cleaning, and extras through a separate link before arrival, but no proper receipt is provided. The amount charged did not seem to align with expected exchange rates. I had to press for a receipt and was given a partial refund without any way to validate the charges, and I still have not received a usable receipt. The total still seems high and there has been no meaningful response to clarify this, even after Expedia follow-up. Arrival was confusing. The address is buried in attachments, with conflicting versions provided, making the entrance difficult to locate. The shuttle service was unreliable. Despite booking one month in advance and reconfirming days before, no driver arrived. After waiting 30 minutes, I had to follow up and was then asked to search the airport for a license plate, which is not reasonable. It is also not truly door-to-door. Cleaning does not match the amount charged. There was dust, unclean bins, pigeon feathers, and crushed flies, and only one sponge and tea towel were provided for the kitchen.