2/10 Horrible
Amanda
28 de ene de 2024
I don’t recommend anyone to book this hotel
We were staying at The Palayanas for 7 days, in 4 of them it was a construction site. First they started to renovate so we couldn’t go down to the pool without going through a dark garage in the basement. There was obstacles on the ground so I injured myself . They renovated the men’s toilet so it couldn’t be used one day, they build up for a wedding two days with 25 men that worked nearby the pool so all the female guests were uncomfortable being there. And the day after that they started to renovate the grass.
They gave us NO information before we got there or even when we checked in that this was going to happened that week. We talked to the manager everyday and everyday he promised us that this was the last day for any construction, wedding and so on. But everyday it was a new project going on. We wanted the money back so we could check in to a calm and relaxing hotel but we had prepaid the rooms and he said No. The only thing that he could do for us was to give us a 30% discount in the hotel restaurant and hotel bar which means we had to stay at the hotel to eat and drink to get something in “return” for this madness.
Which means we get ZERO.
Amanda
Se alojó 7 noches en enero de 2024