2/10
Terrible Experience – No Water, No Support, No Refund
Our stay was ruined due to severe water damage at the property. We had no running water for the entire stay, which made basic needs impossible to meet. Even worse, the staff's response was completely unacceptable — they were unhelpful, evasive, and offered no real solutions. They promised a refund within 4 days, but we never received a single cent.
This was one of the worst customer service experiences I’ve ever had. I would give this place zero stars if I could. Absolutely unacceptable.
Srinivas
Estada de 2 nits (maig 2025)