Hoteles con spa en Horley

"Arrived at a pitch black compound with no lighting, had to rely on my phone's flashlight. My son FELL DOWN in the darkness. Called the service number for help and was basically told 'other guests managed, so you should too'. Not only is this unsafe, it's unacceptable customer service. Very disappointed and would not recommend."

"The single negative Is that we ordered pizza we wanted to eat in bed but they then didn’t have any., Other than that, staff were polite and friendly, especially the ladies on reception in both the hotel and the pool on Wednesday evening. The steam room, pool and jacuzzi were all a good temperature (I hate a cold pool and jacuzzi, there’s just no point as it’s not enjoyable). This was a night away with my 10 year old to relax and spend some quality time whilst picking up my sister from The...

"Lovely room and good restaurant. Bathroom had basic amenities. "

"The hotel manager was great, making sure I was in a room that worked for the workshop I was giving - thank you!"

"habitaciones cómodas pero no muy amplias, el servicio regular. La ubicación buena es un antiguo convento y esta bien conservado."

"Beds were cheap and to soft. The linens are poly cotton with a cheap feel. The room had a smell of the kitchen cooking and also in the hallway. If the location was not convenient we definitely would not stay there."