Excellent Location, free parking
Enjoy a comfortable stay in this independently owned hotel room featuring a king-size bed, along with a twin-size pull-out for a third guest if needed, full bathroom, central AC, and a flat screen TV. The room includes a mini fridge, coffee machine, Keurig espresso machine, and microwave. Guests receive complimentary beach chairs, towels, and have access to a dedicated workspace with fast, free Wi-Fi. Additional amenities include a free Flo-Water station and vending machines in the lobby.
The Aqua Palms building features a roof top pool on the 2nd floor roof, grilling area, fitness room, and sun deck. This studio also comes with complimentary, assigned parking for one vehicle and is located on the 11th floor.
Paid laundry services are available on the P3 floor.
This fabulous studio is right in the middle of Waikiki’s shopping, eateries, activities and nightlife
Walking distance to Hilton Hawaiian Bay, Duke Kahanamoku lagoon, great for swimming, sunning, paddle boarding and more.
Located conveniently between Waikiki, and Ala Moana. A short walk to Ala Moana Shopping center
Should you need to work from home or just check email, our computer desk with chair makes the ideal spot, plus we have ample USB charger points located next to the bed.
To note; This unit is not part of the hotel pool. This property is independently owned and managed and does not offer/include daily cleanings or linen services. This property does not include daily service, and requests may be pushed to the next business day.
Guests have access to all amenities in the building. The front desk service will only be for check in and check out. No other front desk services will be available for private units.
The beach photos shown are not the view from our lanai but represent Waikiki Beach, which is just a 5-minute walk away.
PALMS WAIKIKI – HOUSE RULES & GUEST INFORMATION
PALMS WAIKIKI – HOUSE RULES & GUEST INFORMATION
E Komo Mai ~ Welcome!
We are delighted to host you. Please review the guidelines below to ensure a smooth, comfortable, and enjoyable stay.
CHECK-IN REQUIREMENTS (IMPORTANT)
Check-in takes place at the Front Desk. REGISTRATION IS REQUIRED.
All guests must complete the Emergency Data Sheet (EDS) and submit it before arrival, or provide it to the front desk at check-in.
The check-in agent will:
Verify your ID with the EDS form
Issue 2 room keys
Complete your registration (required on the day of arrival)
PROPERTY MANAGEMENT & SERVICES
This unit is independently owned and managed. It is not part of the hotel program, which means:
No daily housekeeping
No towel/linen exchanges
No hotel front desk services beyond check-in and check-out only
Maid service is available for a fee—please inquire if you`d like to schedule cleaning.
Guests have access to all building amenities.
INTERNET & WIFI
Each unit has its own WiFi cable modem, located near the TV. The SSID and password are printed on the modem (case-sensitive).
If WiFi is not connecting:
Restart the modem by unplugging and replugging it
Lobby & pool areas offer free shared WiFi.
MAINTENANCE & CLEANING
Your unit is thoroughly cleaned before arrival and again after departure.
If you notice anything that needs attention, please notify us within 48 hours of arrival so we can correct it.
Additional cleaning services are available with 24-hour notice (fees apply).
SMOKING POLICY (STRICT)
The Palms Waikiki is a 100% smoke-free property. Smoking is not allowed:
In the unit
On the lanai
Anywhere on the property
Violation fines range from $250–$500.
CLOTHING & LAUNDRY ITEMS
For building appearance and safety:
Clothing, towels, or laundry may not be hung from lanais, windows, or doorways
These items must not be visible from outside the unit
FIRE SPRINKLER SAFETY
Nothing may be hung from or attached to fire sprinklers. Tampering may cause severe water damage.
Guests are liable for all damages resulting from sprinkler interference.
PERSONAL PROPERTY
The following may not be stored in common areas or visible from lanais:
Surfboards
Boogie boards
Mopeds
Bicycles
Trash bags
Personal items of any kind
Items left in common areas may be removed at your expense.
AIR CONDITIONING
To ensure proper function and avoid energy waste:
DO NOT run A/C while lanai doors are open
Slider doors must be fully closed for A/C to activate
Use the remote control (located near TV) for temperature settings
Do not set temperature below 72°F
Always turn off A/C when leaving the unit
Some slider doors may require slight adjustment until you hear a beep, indicating they are fully closed.
POOL & FITNESS ROOM ACCESS
Your key fob opens:
Pool gate
Fitness room door
Please follow all posted pool rules.
CHECK-OUT CLEANING REQUIREMENTS
Before departing, please:
Remove all trash and place it in the trash room on P-level floors
Leave the unit tidy to avoid additional charges
Failure to comply may result in a $60+ cleaning fee.
This home is our second home—mahalo for treating it with care.
SAND & SHOWER ETIQUETTE
Before entering the unit or shower:
Remove sand from your legs, feet, clothing, pockets, and towels
Shake out towels outside the lobby area
Sand damages plumbing and appliances—your care is appreciated.
TV INSTRUCTIONS
All Palms Waikiki units use the same cable system. Most TV issues occur when the incorrect input is selected. Follow the TV instruction sheet exactly.
LAUNDRY FACILITIES
A laundry room is located on Parking Level P-3 (P-32). Please notify us of any linen damage—fees may apply.
PARKING
Your stay includes one complimentary assigned parking stall:
QUIET HOURS
9:00 PM – 8:00 AM
Parties are not permitted
BASIC SUPPLIES
We provide limited basic household items to get you through the first days of your stay.
TOILETS
Please do NOT flush:
Feminine products
Wipes (even if labeled “flushable”)
Paper towels
Trash of any kind
Only toilet paper should be flushed.
OPTIONAL MAID SERVICE
Additional cleaning is available upon request for an added fee.
