2/10 Horrible
Viajero verificado
6 de jun de 2022
Aspectos negativos: Limpieza
STAY AWAY!!!!!
Renters beware!!!! This house is totally misrepresented and I’m not sure where the cleanliness reviews posted were obtained but so not true. Upon check in we found numerous dead cockroaches in multiple rooms of the house. Due to having several children with us (one of which has asthma ) we immediately became concerned of a possible outbreak in the house and increase risk for the GI bug /salmonella etc. I immediately contacted the owner and after several messages she agreed to refund my money and for us to check out at 10 am the following am. We took all of our stuff out to the cars to prevent taking roaches home and started looking for another house. The following day I attempted to contact the owner concerning my promised return and she would no longer reply to my messages. I filed a fraud complaint on my credit cards as well as contacted Vrbo who had to contact the owner in order for her to contact me again. At that time even though in writing she denies offering me a refund and stated no one would refund for roaches. I literally spend my entire vacation trying to get what she promised me back because of her roach infested house !!!! A formal complaint w Vrbo is made as well as pics of roaches and conversation w the owner have been copied and can be supplied to anyone who would like to see this property as well as owner are a fraud!!!!!! STAY AWAY!! This owner has no business being able to offer her home on Vrbo
Viajero verificado
Se alojó 7 noches en mayo de 2022