Best Western en Hereford

"One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people"

"The room and hotel is generally clean but perhaps some parts can do with being refreshed. For example the room carpet could do with a shampoo and a lick of paint here and there. But all the staff were very friendly and very polite and helpful too. Highly recommended."