Viatges a Hengli

This hotel is just beautiful. The cleaning staff and the breakfast staff are really sweet and helpful. The front desk staff were kind as well, but there was an issue: they did not have my reservation. I booked through Expedia and had conversations with the hotel through their messaging portal. However, they could not find my reservation and I was on hold with Expedia customer service for 1.25 hours. I won't get into that too much since I think it was a fluke, but the staff -- who don't speak much English -- did their best to try and help us. The bed is huge and comfortable, the bathroom and shower are awesome, and the view is very pretty. Lots of restaurants around -- we liked the Villa. Enjoy!

The location is convenience but the facility is not really up to 4.5 star.

This is a very clean and pleasant hotel. I greatly appreciated the fact that the room was cleaned and the towels changed every day. I also appreciated the laundry service. The staff are genuinely friendly, but the language barrier—particularly regarding English—makes communication difficult. The Wi-Fi connection, however, is very poor. As for breakfast, the establishment should offer more American-style dishes, as the hotel's clientele consists of more than just Chinese guests. Furthermore, it would be necessary to vary the offerings or show a bit more creativity; indeed, if you stay for more than a week, you will end up eating exactly the same thing every morning. Finally, the hotel is truly far from the airport: plan for a travel time of approximately 1 hour and 20 minutes.