Vacaciones en Heiligenthal

The recepcionist that attended when we arrive in the afternoon was not friendy and she gavd us a room in the floor that smelled very bad, when we arrived at night we didnt know how to entry the hotel and altough she was there at the recepcion and coul see and hear us coming, she didn't help us. The recepcionist from the morning was very kindly and changed us to another room on the 4th floor, that room was ok. The breakfast was very good. We had also problems at the parkplace, because there was a big truck parked at the corner and it got very difficult for me to get the car out of the parkplace, I also informed the recepcionist of the afternoon but she didn't do anything.When we arrived later the truck was still there.

El hotel estaba muy bonito y moderno, te hacen sentir como si estuviera en casa ya que te incluyen bebidas y snacks como bienvenida.

Buen hotel cercano a la estación central de trenes de Hamburgo, llegas caminando. La atención en la recepción es muy buena, la habitación cómoda, aunque pequeña, pero si te organizas todo sale perfecto.

Habitación cómoda, personal en recepción amable. No me gustó la zona. Muy buen desayuno.

Está ubicada en una zona no apropiada para un hotel