Hoteles cerca de Haunted House - Alto de Porvorim

"Did not use the pool or spa"

"We had a great time at Grand Mercure. The staff were very friendly and welcoming, and the service overall was good. The atmosphere made our stay enjoyable and relaxing. However, there were a few maintenance issues that need attention. The cushions on the balcony chairs and the canopy were very dirty and appeared not to have been cleaned for quite some time. The curtains inside the room were also dusty. In addition, the balcony itself had a noticeable buildup of dust — from the floors to the...

"EL HOTEL OFRECE UN SERVICIO DE TRANSFER AL AEROPUERTO GRATUITO AL CONTRATAR ESTANCIAS DE 4 NOCHES O MAS, EN TAXI CON AIRE ACONDICIONADO, UN SERVICIO EXCELENTE ASI COMO TODO EL PERSONAL, , EL AREA DE WIFI SOLO ERA FRENTE AL LOBY, NADA DE WIFI EN HABITACIONES NI OTRO LUGAR.SERVICIO DE RESTAURACION ESTUPENDO Y A BUEN PRECIO, TANTO EN HABITACIONES COMO EN EL RESTAURANTE ."

"It was a wonderful 3-nights stay at Merlot Suites. The staff were extremely courteous, helpful, and always ready to assist. The rooms were very clean, well-maintained and comfortable. Overall, it was a comfortable and enjoyable stay with great service and attention to cleanliness. I would definitely recommend Merlot Suites to anyone looking for a nice, peaceful stay."

"The service was great ! Friendly staff . Everybody was more than willing to hlep u out .Pool was clean . Breqkfast was nice n tasty . Center of town u could go anyway. Thanks again . My family loved it. "

"Terrible service. Loud noise on ground floor, put us there even though I booked a superior suite three weeks ago indicating I was staying with a young child. The pool is a little more than a bath tub at the back. No room to relax "

"Room in particular bathrooms are very bad and they don’t give simple tea/ coffe with hot water "

"We spent there 3 days, in a quiet garden with a small but beautiful pool. With various little cosy corners. "

"The room was clean. Most of the staff were helpful. Francisco in the restaurant was extremely nice and helpful. We really enjoyed the restaurant. "

"Nice Property "

"Excellent staff "

"Washroom was dirty , no toilet papers ,Towels were dirty. Third person no place to sleep . Terrible "

"Broken toilet and shower. Dirty towels."