10/10
What a wonderful stay we had.
We were greeted by Valentina at the airport with flower wreaths and given a quick tour of the city prior to being brought to the hotel.
The check in process was very nice and calming with a welcoming juice and treat by Patricia.
She took our photo for part of a departing surprise.
We can’t emphasize all the small but important details throughout our whole stay that made our stay there exceptional.
The breakfasts each day were amazing.
The rooms clean and comfortable.
The courtyard was a little oasis.
The whole property was welcoming and relaxing.
They provide and had thought out anything you could have wanted and the staff was always available to help if they hadn’t addressed an anticipated need.
Nice honesty bar with drinks if needed.
The location was great and safe.
The towns shopping and restaurants were all very walkable.
We enjoyed the resident cat Chimuelo and loved him.
We loved listening to the neighborhood roosters.
We loved the garden and seating areas.
Thanks so much to the amazing staff.
Patricia, the two Valentina’s, and Vania.
There are others not mentioned just as compassionate and supportive.
Thank you for a memorable stay.
We felt like family.
The name Hana Nua we were told is roughly grandmother’s house.
The staff and welcoming environment made it feel that way.
They created beautiful memories for us.
Robert
Estada de 5 nits (juny 2025)