2/10 Horrible
Rebecca
Viaje en familia
13 de jun de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
My daughter & I stayed for a soccer tournament. I would not recommend this hotel. It was difficult to find as there is no sign outside & it shares its parking lot with Uhaul vehicles. The area felt unsafe & the main doors were locked at all times & guests needed buzzing in by the person on reception, who wasn’t always there (had to phone the hotel when he wasn’t there). Once in reception we were greeted by a wall of cctv screens.
When we got to our room it was terrible. The sheets were stained & the beds were very unstable. The bath was stained with mould & the bathroom was not clean. We had to use cleaning wipes to clean the bathroom (dirty sink are with soap & toothpaste splashes). There was food left over in the fridge from the previous guests. We had to ask for towels & were just given 2 bath towels (no hand towel/bath mat). I asked for more towels on our way out but we never received them. We went & bought blankets as we didn’t wish to get into the beds! The tv in our room didn’t work & there was a coffee maker but no coffee pods or cups to make a drink.
The building was dated & it looked like one of the windows was broken. We weren’t expecting a 5 star hotel but at the minimum would expect clean & safe. We would definitely never stay here again & would urge others to find somewhere else.
Rebecca
Se alojó 2 noches en junio de 2025
