Viatges a Hagerstown

Overall it was a good stay the room was clean.The staff was good in the beginning but at checkout the women working the front desk was rude and acted as if she didn’t want to be ask questions about the shuttles. And there was a problem with the printer I assume because I never received my receipt and she said she would email it .

I couldn’t have picked a better place to stay while on my trip to DC. Hotel was clean, well maintained, friendly staff, and having everything within walking distance was great. Metro station is literally right below the hotel which made it super convenient to get around. Each floor also has a complimentary filtered water system to fill up your own water bottle or they have plastic bottles for you which saved me a lot time and money by not having to go to the CVS or 7-Eleven for water constantly. I would 100% rebook this hotel if I were to ever return to DC.

Great

The only real problem we encountered was the internet service was out frequently and if available, very slow.

This hotel is pretty well located and maintained, however, the check-in staff mentioned that breakfast was included when I checked-in. The next morning we go to breakfast and told about the offerings, then a second staff member comes after we start grabbing food demanding for vouchers. Since we were also asked to pay nearly $70 at check-in after prepaying the room, we weren't clear what she's talking about, no manager was available, and we just left breakfast. This also happened to another guest who was at breakfast at the same time. After asking what the $70 charge was about, the front desk said it's for Wi-Fi and other "amenities" offered by the hotel. Given that we got no housekeeping the next day or other "amenties" this charge seems rather criminal.