Penya de Gun

Disappointing Stay — Accessibility & Hospitality Fell Short I booked an accessible room online and reminded Trudi at check-in. I was using my cane and asked if the room was far from the lobby. I was told no. Room 1121 was actually three room blocks from the lobby, not including the pathway past the stores. By the time I reached it, I was exhausted. What was supposed to be accessible felt more like an obstacle course. The shower had sand in it, and I never went to the beach, and the room itself desperately needs a FULL renovation, not another patch job. The lobby reflects the Wyndham image; unfortunately, my room did not. On my final night, I shared my concerns with Daniel. His response was simply, “Sorry for that.” That did little to make the situation right. The bellmen were the only staff who consistently made me feel welcome. I expected Wyndham hospitality. Instead, the name was at the door, but the standard seemed to stop there.

The room, surrounding, beach and pool where well-kept and maintained. However there isn't much to do outside the compound as it is away from local shops and downtown. Generally friendly staff, although I did had a distasteful phone interaction with one receptionist while reporting an incident in our room, but after insisting that it has to be dealt with, management stepped in and rectified it. Overall My wife and I had a good and relaxing stay.

It was a great stay, But be prepare to nickled and dimed to death. to stay at resort, there is a $39.99 i belive to stay there, on top of what you pay to expedia. its a resort tax.then theres a parking fee on top of that. the fee is $35. each night, you park your rental car there. so that was a unexpectaned $75 plus tax , additional every night.