Viatges a Gurtnellen

Highly recommend this hotel. The most unbelievably incredible view of the alps and Lake Thun (make sure you book a balcony room). Wonderful breakfast included (not just continental). Sauna, steam room wellness spa on premises. Friendly people, and cute mountain town; just about 15 minutes from Interlaken. Loved this hotel, we returned and booked another night after some traveling around the area.

Hotel Silberhorn was such a pleasant surprise! Since Wengen is a car-free village that you can only reach by train, having the hotel located directly across from the train station was incredibly convenient. The breakfast was delicious, the mountain views were absolutely breathtaking, and every staff member we encountered was friendly and welcoming. A special thank you to Mario at the front desk. He spoke both Spanish and English, was always kind, professional, and genuinely welcoming. He greeted us every time we came through the lobby and went above and beyond to make sure we had everything we needed. One thing we especially appreciated was that he arranged our taxi back to the airport, which made our departure so much less stressful. Every question we had, he either knew the answer or quickly found it for us. His outstanding customer service made us feel truly taken care of, and it's one of the reasons we'll definitely be returning. Thank you, Mario!

The only issue I had was checking in (unless I missed something). I was unable to access the hotel entrance (door located to the right of the building) even after using the app. I walked in through the restaurant entrance and was able to find my room key in a cubby at the top of the stairs. Other than having clearer instructions with checking in, the hotel is fabulous. It's very convenient and within walking distance to bus and train stops.