2/10, Horrible
Iris
Viatge en parella
25 de juny de 2025
Large Hidden fees booking through Expedia for this hotel? I Still had to pay a big extra amount after I prepaid everything for my 3-night stay that was expected during my booking on Expedia? Look how things like this had been added ad-hoc again and again to my billing - note from the AutoCamp manager “Upon further investigation on this matter it appears that your room reservation from Expedia did not include the 14.195% Sales/Occupancy taxes that are standard on all bookings. As you were paying your own charges you would also be responsible for any taxes and fees associated with the Expedia reservation.
I did not see that there were no taxes associated with your Expedia booking so I did not factor that additional expense in when we were in communication about your booking. “
I would NOT at all recommend going to this hotel anymore, bad customer experience having to get frustrated and unclear with hidden charges and I hate being charged without reasonable upfront expectation setup.
Iris
Estada de 3 nits (juny 2025)