Viatges a Good Hope

Lay pool was not working My bed sheets was wet and the two bed front ottoman was wet

This is a great place to stay, it's far from the activities if that's what's you looking for. Definitely a great place to relax, especially if you are traveling with a companion. I traveled solo and enjoyed being off the grid. The food was amazing, the resorts comes to life at night, professional service from the staff and a clean and positive vibe.

Our stay was disappointing overall. While some staff members were genuinely friendly, professional, and clearly cared about providing great service, others consistently did the bare minimum and showed little interest in creating a positive guest experience. The resort lacks the amenities, entertainment, and authentic Jamaican cultural experiences needed to make it feel like a true vacation destination. Food options were very limited. The buffet was the best restaurant on-site, but even it became repetitive. There were also no food options between 4:00–6:00 PM and very limited late-night dining after 8:00–9:00 PM, making it difficult to eat after returning from excursions. The pools also close at 6:00 PM, leaving little to do in the evenings. We booked two separate rooms, but they were incorrectly combined upon arrival, resulting in a long wait for another room. Check-in was disorganized, as the front desk employee struggled to manage phone calls while assisting guests and failed to explain important information, causing unnecessary confusion. We were also told by Montiq to text him when we needed assistance, but he never responded. A few employees truly stood out for their excellent service, but they were outweighed by inconsistent staff performance, poor communication, limited amenities, and a lack of attention to the overall guest experience. Unfortunately, this is not a resort I would return to or recommend.

Excellent Resort, especially all the excellence club amenities

The property was well maintained considering they just had a cat 5 hurricane last year but I enjoyed my stay shavardo, Mellissa and Romayo were absolutely amazing with their hospitality and going out of their way to make sure our stay was top notch