The staff here were excellent, as all offered great service. The small selection of continental breakfast with your choice of freshly cooked hot breakfast too was also excellent and the surroundings were comfortable, clean and stylish.
The issues relate to the accommodation, specifically the motel style rooms surrounding the car park. We walked in to a very cold room, but I'm pleased to say the radiator worked so well the room was warm in 10 minutes.
Our twin room was very spacious, but quite run down. There was a permanent stain on the throw over the bed, the mirror looked like it should have been thrown out a decade ago, the shower door didn't form a proper seal when closed, there was no shelf in the shower, no heating in the bathroom, and no curtain covering the window on the rear door. There is a film on the glazed panels for privacy, but it doesn't stop a lot of light beaming through all night.
Unfortunately the worst thing was the thick layer of dust on the top shelves of the open cupboard. I put my jumper on there and it got covered in dust. The rest of the room was very clean,. I appreciate if a cleaner is smaller than 6ft they won't see it, but you have to expect an open shelf will get dusty and clean it.
I think staying in the main hotel should be good, but I wouldn't recommend staying in the motel style rooms between the car park and the main road.
