Cabana sencera

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Galeria de fotos de l’allotjament Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Televisor intel·ligent, llar de foc i videojocs
Àrea exterior de l'allotjament
Exterior
Interior
Piscina

Opinions

9,4 sobre 10,
Magnífic

Cabana sencera

13 dormitoris11 banysCapacitat per a 68605 metres quadrats

Serveis populars

  • Piscina
  • Banyera d'hidromassatge
  • Cuina
  • Rentadora
  • Assecadora
  • Wifi gratuïta

Afegeix les dates per veure els preus

Sobre aquest allotjament

Tot l’allotjament

Tindràs tota la cabana per a tu, i només la compartiràs amb les persones que t’acompanyin.

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Top Reasons to Book This Cabin:
*Accommodates up to 68 guests
*Community Indoor Pool and Pavilion onsite
*Outdoor Hot Tub
*Cozy King Suites with Futon in every room
*Theater Room and Game Room
*Centrally located in downtown Gatlinburg
*Professionally Managed, 24/7 Service

Welcome to The Big Poplar Retreat – a Gatlinburg getaway where luxury and sophistication meets rustic charm. As you enter the great room, you are greeted by the warmth of the stone fireplace, the scent of cedar plank walls, and the sight of the high vaulted ceiling that adds a sense of grandeur to the space. The comfortable leather seating allows for you to sit back, relax and unwind. As you step into the gourmet kitchen your inner chef come alive as you prepare delicious dishes on the locally sourced log dining tables where there's plenty of seating for your large group.

Whether you're visiting for a work retreat or family reunion, this cabin has something for everyone - a game room, theater room, five comfortable sofas, four dining tables, a convenient island located in the heart of the kitchen, outdoor hot tub, and an indoor community pool to enjoy any time of the year!

As you venture outside, the expansive deck awaits with its numerous rocking chairs and outdoor dining area, where you can indulge in breathtaking views while enjoying your meals. A kitchenette, complete with a full-size fridge, microwave, and sink, is located near the game and theater room for your convenience. With all the luxury and amenities available at The Big Poplar Retreat, your family getaway is sure to be one that will be cherished for years to come.

*This property is not available to adults under the age of 25. No exceptions.*

Parking Notes:
The Big Poplar Retreat requires parking passes. This unit has 8 parking spaces, there will be 8 parking passes in your unit when guests arrive. The parking space #7 will be listed on the parking pass. No additional parking spots will be available and towing is enforced. Please use only the 8 spaces marked with #7.

No RV's or Trailers.

*This Property is Not Pet Friendly*

The Big Poplar Retreat is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.

Bedroom Setup:
Main Level: TV's in each room
2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 futon in handicap friendly bedroom, 1/2 bath in the hall
Lower Level: TV's in each room
4 King suites (each with a futon and a tub shower combo)
Upper Level: TV's in each room
4 King suites (each with a futon and a tub shower combo)
Futon in the open Loft area
Bunk Room #1: 2 Queen/Queen
Bunk Room #2: 2 Queen/Queen/Queen with an attached bath
Bunk Room #3: 1 Twin/Queen and 1 Queen/Queen
Hall Bath

Area Attractions:
The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!

Serveis de l’allotjament

Piscina i spa

  • Piscina compartida
  • Piscina d'hidromassatge

Internet

  • Disponible a la cabana: wifi gratuït

Aparcament i opcions de transport

  • Aparcament a les instal·lacions

Cuina

  • Cafetera i tetera
  • Cuina bàsica
  • Estris de cuina, vaixella i coberteria
  • Forn
  • Frigorífic
  • Illa de cuina
  • Microones
  • Placa de cuina
  • Rentaplats
  • Torradora

Restaurants

  • Taula de menjador

Dormitoris

  • 13 dormitoris
  • Es proporcionen llençols
  • Sofà llit

Bany

  • 11 banys
  • Es proporcionen tovalloles

Sales d'estar

  • Llar de foc
  • Sala d'estar
  • Taula de menjador

Entreteniment

  • Televisor intel·ligent
  • Videojocs

Zones a l'aire lliure

  • Balcó
  • Barbacoa

Serveis de bugaderia

  • Bugaderia
  • Rentadora

Comoditat

  • Aire condicionat
  • Calefacció

Animals de companyia

  • No s'admeten animals de companyia

Característiques especials i accessibilitat

  • Allotjament lliure de fum

Serveis i comoditats

  • Planxa i post de planxar

Aspectes destacats de la ubicació

  • A la muntanya
  • A prop d'una botiga d'estocs
  • En un poble

Activitats

  • Parc aquàtic
  • Sala de jocs o videojocs
  • Taula de billar
  • Parc temàtic a prop
  • Visites a cellers a prop

Mesures de seguretat

  • No s'ha indicat si hi ha detector de monòxid de carboni (l'amfitrió no ha indicat si hi ha un detector de monòxid de carboni a l'allotjament; et recomanem que duguis un detector portàtil)
  • No s'ha indicat si hi ha detector de fum (l'amfitrió no ha indicat si hi ha un detector de fum a l'allotjament)

General

  • Mida de la unitat: 605 metres quadrats

Allotjaments similars

Polítiques

Entrada

Hora d'inici del registre d'entrada: 16:00
Edat mínima per fer el registre d'entrada: 25 anys.

Sortida

Hora límit per al registre de sortida: 10:00.

Instruccions especials d’entrada

Rebràs un correu electrònic de l'amfitrió amb les instruccions per fer l'entrada i la sortida
La informació proporcionada per l'allotjament pot estar traduïda mitjançant eines de traducció automatitzada

Instruccions per fer la sortida

L'amfitrió requereix que facis el següent abans de marxar:
Carrega i engega el rentaplats
Recull les tovalloles utilitzades
Emporta't els articles personals, emporta't el menjar i la beguda que ha sobrat i treu les escombraries
Apaga els llums i tanca les portes
Si no es completen aquestes tasques, l’amfitrió pot deixar una opinió negativa.

Normes

Pets are not allowed. The minimum age limit for this unit is 25 No Parties Are Allowed.

Animals de companyia

No s'admeten animals de companyia.

Nens i llits addicionals

En aquest allotjament s'admeten nens

Esdeveniments

No events allowed

Fumadors

Smoking is not permitted

Informació important

Informació indispensable

Aquest allotjament està gestionat per un amfitrió professional, de manera que el seu oferiment va lligat a la seva professió, empresa o activitat comercial.
En funció de la política de l'allotjament, pot aplicar-se un recàrrec per persona addicional.
En fer el registre d'entrada, és possible que calgui presentar un document d'identitat oficial amb fotografia i una targeta de crèdit o dèbit, o bé abonar un dipòsit en efectiu, per cobrir qualsevol despesa imprevista.
Les sol·licituds especials no es poden garantir i estan subjectes a disponibilitat en arribar; poden aplicar-se recàrrecs.
Es prohibeix estrictament celebrar festes o esdeveniments a les instal·lacions.
El propietari no ha indicat si hi ha cap detector de monòxid de carboni a l'allotjament. Pensa a portar-ne un de portàtil durant el viatge.
El propietari no ha indicat si hi ha cap detector de fum a l'allotjament.
Aquest allotjament el gestiona el nostre col·laborador Vrbo. Rebràs un correu de part seva amb un enllaç a un compte que et permetrà modificar o cancel·lar la reserva.
Si cancel·les la teva reserva, estaràs subjecte a la política de cancel·lació de l’amfitrió. D’acord amb la normativa de la UE relacionada amb els drets dels consumidors, els serveis de reserva d’allotjament no estan subjectes al dret de desistiment.

Informació sobre el barri

aquesta cabana és a Gatlinburg, a prop de parcs temàtics i a la muntanya. Museu del Titanic i Atracció del Sopar Stampede de Dolly Parton són visites imprescindibles per als aficionats a la cultura, però tampoc et pots perdre Aquari de Ripley de les Smokies i Anakeesta. També val la pena visitar Gatlinburg SkyPark i Parc Aquàtic Cobert Wild Bear Falls. Dedica una mica de temps a informar-te de les activitats que pots fer en aquesta zona, com ara visites a cellers. Consultar la guia de viatge a Gatlinburg
Mapa
Gatlinburg, TN

Què hi ha als voltants

  • Centre de Convencions Gatlinburg
    Centre de Convencions Gatlinburg
    8 minuts a peu - 0.7 km
  • Agulla Espacial de Gatlinburg
    Agulla Espacial de Gatlinburg
    9 minuts a peu - 0.8 km
  • Anakeesta
    Anakeesta
    11 minuts a peu - 0.9 km
  • Aquari de Ripley de les Smokies
    Aquari de Ripley de les Smokies
    11 minuts a peu - 0.9 km
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    11 minuts a peu - 0.9 km

Com moure’s per la zona

  • Knoxville, Tennessee (TYS-Aeroport McGhee Tyson): a 70 min en cotxe

Restaurants

  • Puckers Sports Bar
    12 minuts a peu
  • Loco Burro Fresh Mex Cantina
    13 minuts a peu
  • Smith & Son Corner Kitchen
    12 minuts a peu
  • Pancake Pantry
    12 minuts a peu
  • Subway
    11 minuts a peu

Preguntes freqüents

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room té piscina?

Sí, aquest allotjament disposa d'una piscina.

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room accepta animals de companyia?

No, no es permeten animals de companyia a l'allotjament.

Quant costa aparcar a Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Hi ha aparcament disponible a les instal·lacions de l'allotjament.

A quina hora es fa el registre d'entrada a Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Hora d'inici del registre d'entrada: 16:00.

A quina hora es fa el registre de sortida a Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Registre de sortida: 10:00.

On es troba Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Aquesta cabana a la muntanya i a menys de 15 min a peu de les atraccions següents: Parc Mynatt, Aquari de Ripley de les Smokies i Anakeesta. Gatlinburg SkyPark i Centre de Convencions Gatlinburg també són a menys de 15 min.

Opinions: Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Opinions

Magnífic

Totes les opinions provenen d’experiències reals de clients. Només els clients que han reservat una estada amb nosaltres poden enviar opinions. Verifiquem les opinions d’acord amb les nostres directrius i les publiquem totes, tant si són positives com negatives.
Més informacióS’obre en una finestra nova
Puntuació 10: Excel·lent. 48 de 66 opinions
Puntuació 8: Bo. 12 de 66 opinions
Puntuació 6: Acceptable. 6 de 66 opinions
Puntuació 4: Deficient. 0 de 66 opinions
Puntuació 2: Horrible. 0 de 66 opinions

9,6

Neteja

9,8

Ubicació

Opinions

Verificada

10/10, Excel·lent

Amanda W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The cabin was very clean. This stay was with the Class of 1982 for our class outing. We really enjoyed ourselves and we do plan on planning another stay.
Estada de 3 nits (oct. 2025)
Verificada

10/10, Excel·lent

David T.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
Amazing host and place. Hope to stay again in the future and highly recommend
Estada de 5 nits (jul. 2025)
Verificada

8/10, Bé

Aaron K.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci
The size of this location was great. Bears wondered by almost daily which was really cool. Several of the appliances had issues, the dishwasher and stove both had issues. We would stay here again for the size and location.
Estada de 3 nits (jul. 2025)
Verificada

10/10, Excel·lent

Andre J.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Staff Retreat

We had a great time, the house was super comfortable and very close to Gatlinburg. A very quiet neighborhood and easy access to everything.
Estada de 4 nits (març 2025)
Verificada

10/10, Excel·lent

Enoch B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great location and excellent house layout

This property worked perfectly for our needs. It will likely be our first consideration when we return to Gatlinburg in the future.
Estada de 3 nits (abr. 2025)
Verificada

10/10, Excel·lent

Maryssa T.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

10/10

Amazing spacious well stock great location
Estada de 3 nits (març 2023)
Verificada

10/10, Excel·lent

Karen T.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Family Trip

We absolutely loved our stay. We were close to town. Some of our group walked to the attractions, food and activities. The lodging was spacious with plenty of space for everyone to spread out. The kitchen was fully equipped
Estada de 3 nits (des. 2024)
Verificada

10/10, Excel·lent

Loretta M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Our family vacation

Very neat would go back
Estada de 4 nits (jul. 2022)
Verificada

10/10, Excel·lent

john f.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Will return

Very convenient. Had all the necessary items you would need for a 4 day stay. Lots of room for the 30 people that stayed there. Games and theater room were perfect.
Estada de 4 nits (nov. 2024)
D’un lloc associat

10/10, Excel·lent

Rostislav T.

Great cabin

Great layout of rooms to fit many families with privacy for everyone, while keeping the common area well open and Grey for fellowship.
Verificada

10/10, Excel·lent

Chris P.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great place for large groups

Great loaction close to everything in Gatlinburg. Cabin was really nice and had everything we needed for our stay. We would definitely stay again. We even got to see a bear stroll through the parking lot! That was pretty cool.
Estada de 3 nits (juny 2024)
Verificada

10/10, Excel·lent

Nancy S.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

2025 Tenn Family Vacation

The house was impressive. Spotless. It was in the perfect location close to all the attractions. Last visit we stayed in a high mountain house, we were to scared to go up and down mountain and were not able to enjoy attractions. This home was walkable distance to the main strip. Every day we were able to go enjoy a different attraction. Enough space for a large group of people. Looking forward to next year.
Estada de 6 nits (març 2025)
Verificada

10/10, Excel·lent

Toby W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Basketball weekend

We couldn't be happier with our stay for the weekend. Everything was on point from start to finish. Very easy as well. Thank you for a great stay. We will def be back
Estada de 4 nits (febr. 2024)
Verificada

10/10, Excel·lent

Terry M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Blown away!

This place exceeded my expectations! I have been to this area 4 times in the past few years. None of the other residences come close. Def worth the price!
Estada de 2 nits (maig 2023)
Verificada

10/10, Excel·lent

Barbara B.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Vacation for Community Residence of LCDSNB

We had a wonderful time. The home was beautiful and everything worked well, no issues except a few visits from the bears, but they continued on to where they were going. It was refreshing watching them. The neighborhood was exceptional! We will definitely come stay again in the future. KUDOS to the staff when communicating with us!
Estada de 4 nits (ag. 2024)
Verificada

10/10, Excel·lent

JImmy M.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

More than a place to sleep.

This property was the perfect location for an annual office retreat. The accommodations were more than enough for our visit to Gatlinburg. Located within a short walk to downtown with a shorter walk to a trolley stop. This was very convenient for taking in restaurants and shopping without the hassle of attempting to park on the main strip. The house is beautiful with cabin themed decor throughout.
Estada de 2 nits (oct. 2022)
Verificada

10/10, Excel·lent

Shamus S.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great house for a large group or family!

This place was great. Even better than expected. It was super clean and check-in was easy for everyone. Plenty of parking. The house itself is in a great spot- walkable to the center of Gatlinburg but you also have some great forest/mountain views from the front and back of the house. Great place and we hope to go back to this house or one of the others in the complex.
Estada de 3 nits (oct. 2022)
Verificada

8/10, Bé

Sue F.

Què li ha agradat: Neteja, comunicació, ubicació, precisió de l’anunci
Què no li ha agradat: Entrada

Nice Place

Great place very responsive polite management. Property needed some repairs but management wished to send maintenance. Didn’t want to give up family time to have maintenance repair on our time! Check in was a nightmare as the message system was not working properly. I never got check in info by email or text. Had to call. Great place but bad issues that need addressing!
Estada de 3 nits (juny 2025)
Verificada

10/10, Excel·lent

Dorothy S.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Sistare family WINTER vacation

Location was GREAT. We were able to walk to and from the downtown main area of Gatlinburg, even the 4 year old. Watched the fireworks on New Years Eve from our deck with a great view. Large Gathering Room on main level with kitchen/dining area was great for our large group. We had a few minor problems but as soon as we notified the manager the problems were immediately taken care of. We recommend this to large groups and we look forward to going again soon.
Estada de 5 nits (des. 2022)
Verificada

10/10, Excel·lent

Harold H.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great time in Gatlinburg

Property was awesome as advertised very clean. Cabin feels much larger than the impression I got from the pictures. Stairs were a bit steep and was a challenge for some of the older members of the family. Minor issues at arrival that didn't impact our trip but host offered to have someone fix. Close to everything in downtown Gatlinburg. The trash bins inside the house and in the community are much smaller than expected. Family of 19 had a great time would definitely rent again.
Estada de 5 nits (set. 2022)
D’un lloc associat

6/10, Acceptable

Old Fort Freewill Baptist O.

Great cabin for large groups!

This is a beautiful cabin with a great lay out . The bunk rooms we amazing. The kitchen was stocked well with cooking utensils and pots and pans .It wasn’t but just a short hop to town Incase you needed something. However the floors were very dirty. Walk across the floor with socks or barefoot and your feet are black. There was trash on the landing of the stairs going upstairs to bedrooms . Baseboards were very dusty. When we were ready to take things out of the oven there were no pot holders and only one kitchen towel no dish cloths.There are lots of bear on the property climbing on the decks so be careful going out side . All in all we enjoyed our stay .
Verificada

10/10, Excel·lent

Debbie R.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Great location & perfect for large groups

The Big Poplar Retreat has a lot of room for larger groups to stay and have their own space. Kitchen is fully stocked, more than enough towels and blankets, they supply dish soap, dishwasher tablets, sponges, shampoo, conditioner and soap. Only thing I will note is that it advertises they have "hair dryer" and there is only one in the unit when the unit will sleep over 60 people. We never found the one hairdryer but luckily someone else brought one. Also the kitchenette downstairs is not stocked with anything other than a tea towel, sponge and dish soap. No dishes, cups, glasses or silverware so you would need to bring down from main floor kitchen. Other than that, the place was perfect for our needs. Thanks Vacasa for another great stay! We have stayed in this area for 3 years in a row and not sure we will go anywhere else.
Estada de 2 nits (abr. 2023)
Verificada

10/10, Excel·lent

Heidi W.

Què li ha agradat: Neteja, entrada, comunicació, ubicació, precisió de l’anunci

Super Comfortable and Incredible for Large Groups!

We had a group of 18 stay at the house with several small children (think nap-time is still essential) so we had more rooms than we needed, but it was perfect. There was enough space for 18 of us to comfortably hang out in the open-concept kitchen/living room without feeling stressed out. Having that many bathrooms, the little movie theater seating, and the fantastic bunkbeds made this for an absolutely terrific stay. I booked it for my mom's birthday and the hosts even sent a small card and a bear for her to congratulate her. I highly recommend this place and would love to stay again. We saw bears every day of the stay (including one who nonchalantly walked through the backyard), which was exciting and fun! The floors needed a bit better vacuuming, but that's really the only criticism I have for it. It is spacious, comfortable, overall very clean, and made you feel like home immediately (although I cannot comfortably fit 18 into my home). For anyone with a big group (and small children) this is a fantastic decision. Additionally, you can walk to downtown Gatlinburg, it's about half a mile to walk, so you dont even need to pay for parking or worry about traffic. Thank you for letting us stay here!
Estada de 3 nits (jul. 2024)
D’un lloc associat

8/10, Bé

Nihar G.

Beautiful home, with some flaws

It’s a great home with a fantastic layout and ideal for large parties. It looks as advertised. The kids loved the bunk beds, the video games, and the movie room. We all loved the living room and backyard deck for the families to hang out. We saw a bear cub walk between cabins to the backyard on our first night! However, it is not without some small flaws, which you don’t expect at these price points. The row of cabins are packed a bit tight and we had a very loud group neighboring us drinking and yelling (not exaggerating) until 2:30am. It was impossible for the 2 or 3 rooms facing that house to get any sleep until the neighbors went to bed late. I recognize this might be our own 1-off experience, but it really did impact our stay. The room walls also don’t provide a great barrier to sound so you can hear more than you should be able to. The floors are very dirty. I noticed others complain about this in previous reviews but hoped those were 1-off scenarios. They weren’t. Our feet were black on the bottom after the first night. We wore sandals thereafter. We ran out of paper towels on day 4 of 5 (we had almost 30 people eating daily at the house). We were told they don’t provide additional supplies. I find that to be very disappointing, again given how much we are paying. Lastly, 2 coffee machines in the property, neither worked. To their credit, someone quickly came out with a paper clip to fix both of them (some small component needed to be cleaned out - guess it was a known problem). Another annoyance on our first morning there which forced a Starbucks run. Little things for the most part, but you expect flawlessness when paying 5 figures.
Estada de 4 nits (jul. 2022)
Verificada

6/10, Acceptable

Viatger verificat

Què li ha agradat: Neteja, entrada i precisió de l’anunci
Què no li ha agradat: Comunicació

A bit of a mixed bag +/-

First off--the pros: the house itself is really beautiful. Large, well thought-out amenities and common spaces. Nicely decorated and well stocked (dishes, linens, cooking supplies). The house and its configuration worked very well with our large family reunion. Plenty of space for all. The cons: some TVs in rooms did not work, flooring on main floor was really dirty (not visibly but our feet were filthy from day 1--it seemed like it needed a good mopping), no broom for clean-ups. These are fairly minor--part of working out the kinks of a new property I imagine. What was not a minor hiccup was a persistent issue with the trash. Either or previous guest or a bear (likely the latter) left a bag of trash over the embankment right off the lower deck. This proved problematic for a couple reasons. First, this house is situated in bear country--the creatures don't need any additional enticement. Beginning with our first morning there we saw a bear foraging through the trash, scale the support poles and walk around the lower deck of the house, and approach the front door of the house on two occasions. And there were people nearby everytime. We completely understand--the bears were here first. But leaving that bag of trash out there was like bear baiting. I called and spoke with maintenance 6 times the second day we were there, and while seemingly sympathetic--there was no remedy. For our entire stay--the trash remained. I was told by the property management company that they tried to send someone out to clean up the trash and he slipped on the wet embankment and could not finish the job. Perhaps they did, and we were not unsympathetic to his challenge. However, for 5 full days, the trash lay strewn about the property--feet from the house. I am not sure why the maintenance team did not attempt an additional solution to this problem. Several phone calls and 5 days--particularly at this price point--is entirely unacceptable. Even if the bears were a non-issue, no guests at this upscale property should have to stare at trash for the entirety of their stay. The house was lovely and we enjoyed our time. Yet, we were left quite disappointed by the management of this property. Our extended family takes a vacation together like this regularly in different locations and we have never encountered an issue like this. No attempt at remediation or restitution was offered. Disappointing.
Estada de 4 nits (jul. 2019)