2/10 Horrible
Tony B.
20 de jul de 2025
Aspectos negativos: Limpieza
We checked in to our place around 3:30 I believe just dropped our suitcases and things and headed down to the grocery store. Upon returning back I put everything away and noticed a big spider in the inside of the window frame so with seeing that I got a flashlight and started looking around to make sure there wasn't anymore spiders and boy i tell you this place was a mess. I found mice dropping all over the place especially around the refrigerator behind and along the side of it and the stone mantle was covered just disgusting! I don't normally complain but i told my family that I was going to call and tell whomever answers because ever who they are paying to clean isn't doing a good job. The curtain and bed skirts was so dusty and dirty it just destroyed my evening looking at all the filth. So around 12 midnight we went to lay down and as soon as i pulled the cover back you will never believe what was there just destroyed what was already a disappointing stay. A bed bug so I called the number back again and the furst time i called it was a lady and she said she would let them know what i said about it being dirty well this time it was a male employee and he was so nice. He moved us about 30 minutes away to a new place that was much nicer but here we was with all our clothes to be washed and us suoer worried that we was infested with bed bugs. So we didn't know what to do some wanted to just go home and i didn't want to ruin everyone's trip but deap down mine was already.
Tony B.
Se alojó 5 noches en julio de 2025