4/10, Deficient
Anita S.
14 de jul. de 2025
Què li ha agradat: Neteja
No Hot Water! Had no other option but to leave within two days of stay and find a hotel for the rest of vacation which was not easy to do in Fresno CA. The management company did not have the courtesy to contact us via phone to explain that the parts to fix the water heater would not arrive until after our stay. Instead, they texted us. Unfortunately, prior to our arrival, my husband got into accident and is in a soft cast boot. The description of the layout of the home does not let you know that there is a sunk-in leaving room in the center of the dwelling that connects the bedrooms and kitchen/dining area. This was a big surprise at arrival, and we are lucky he could get up and down a step. And last but not least, the home owner must have gotten burned regarding parties at the house prior to our arrival. I had to acknowledge at least three times that we would not have parties at the house. I thought I was in the Nick Saban VBRO commercial - because of surveillance cameras outside of the property - not comfortable!
Anita S.
Estada de 5 nits (juny 2025)