2/10, Horrible
Amber B.
12 de jul. de 2025
Què no li ha agradat: Neteja
Nasty unclean and roaches
Entire home smelled of marijuana, the house had not been cleaned in what it looks like a very long time, molded showers, roaches, pool water turned green and unusable, dirty bedding on brick hard beds, spent first two days cleaning before elders arrived while cleaning lady watched me cleaning the kitchen in the nasty refrigerator when I finally had to ask her after about 45 minutes to come in and clean the house sweep mop, clean the moldy showers, very disappointing, and absolutely disgusting not to mention The master shower was broken in a way that the water could not be turned off for two days until a plumber, got there we walked into that already being an issue upon arrival. We had to purchase cleaning supplies ourselves and had to wash all of the bedding upon arrival. We were told it was new bedding, but it was very wrinkled. Had hair all over it and down at the foot of the bed. You could tell where people had had their feet and there were stuff off the floor in the bed. All of this was brought to the attention of the cleaning manager and owner upon arrival. I guarantee it is 10 times cleaner than it was handed off to us because we spent the first two days of our trip cleaning.
Amber B.
Estada de 5 nits (jul. 2025)