4/10, Deficient
Suzanna
12 de juny de 2025
Què li ha agradat: Neteja
Truthfully, it started off promising but disappointment set in shortly after arrival. The AC never cooled the room down pass 76° even though I continued to reach out daily. After my 2nd attempt, I was completely ignored and no one ever came to check on the blower. The system was blowing semi cool air, but all of the rooms stayed at a very uncomfortable temperature wise even throughout the night never voing below 76° even with all fans on high. Please do not misunderstand, our room was very nice and we spent a lot of money on it. It would have been great if the property management would have followed up and done something about it. After day 1, the building was also down to 1 elevator for the entire building. And do not expect the ice machine on site to have ice provided to you with your stay. Nah... it is $5 per bag. Housekeeping is not provided daily, so on the day of check out which is at 10:00am, the housekeeping people started banging on our door at 9:00am... it seems they are quick to get you out but not assist while you are staying. Overall, the location was great. Our unit was very spacious and nice. The cost that was paid did not justify the discomfort we had to endure for the entire week of our stay with spotty at-best communication from the management.
Suzanna
Estada de 4 nits (juny 2025)