4/10, Deficient
Diane
Viatge en família amb nens petits
15 de març de 2026
Què no li ha agradat: Neteja
I hate to do this but this hotel was not great. Certainly not a 4 star. There was a lot of management chaos. When we arrived, there was someone in our room and the front desk did not know who it was. We got placed instead in a room that was not as nice as the one we reserved because they had nothing else. We still have no idea what happened there. The elevators were malfunctioning, the water pressure in the shower was very low, and there was a significant drip coming from the air conditioner which caused our room to be damp and the huge pile of wet towels on the floor to catch the water were in the way. We told the front desk three times about the drip and they did not address it. It just felt like the staff was overwhelmed with all of the needs and the deferred maintenance issues.
Diane
Estada de 3 nits (març 2026)
