2/10, Horrible
Kera
14 de març de 2026
I booked this hotel on Expedia as a 19 year old. I arrived in town for a concert around 1 pm after traveling 4 hours from home and was told I couldn’t check in due to my age. I was told if I came back with someone over the age of 21 they would allow me to check in. I came back after the concert with a friend who was also in town and was staying at the Hyatt in West Palm Beach. The hotel denied letting the person check in on my behalf. Thank goodness I had a friend in town and could stay at their hotel or I would have been sleeping in my car. The hotel would not make any accommodations and they refused to refund my reservation. I’ve tried to speak with the manager, with Best Western, and with Expedia. Lesson learned to stay away from this chain and Expedia for reservations in the future. There are no safeguards in place to keep these kind of mistakes from happening.
Kera
Estada d’1 nit (març 2026)































