4/10 Mediocre
Kristy C.
15 de oct de 2025
Aspectos positivos: Limpieza
Check in was terrible. We traveled from out of state and drove from Phoenix to arrive after 10pm. The condo we had reserved was occupied when we arrived. After attempting the hosts multiple times that evening, we were unable to come to a resolution so we had to find a hotel. Very disappointed.The next morning we finally got in touch with the hosts, but only after multiple attempts via phone and via the Vrbo app. The explanation was that they double booked with someone with my same name. The condo we reserved had two beds, the compensation was to provide accommodation in two smaller one bed condos. This was ok, but not the experience that I had planned for the last 3 months. The hosts were apologetic, they did compensate me in part, but still don’t understand the logic behind how much they refunded.I would not stay with this host again.
Kristy C.
Se alojó 3 noches en octubre de 2025