6/10, Acceptable
Neil
Viatge en grup
25 de set. de 2025
Què no li ha agradat: Estat de l’allotjament i instal·lacions
OK, but no longer as great as it was
A sad return to this special hotel. The grounds were beautiful and beautifully maintained. The rooms and bathrooms were tired, and need modernising. On checking in, we were told that most of the facilities that had influenced our booking were out of order. We were also told that the only lift was out of order - not a problem for us, but most of the clientele were at least 70 years old, so quite challenging for them. Dinner was good, and the service was good.
Breakfast was a different matter. One coffee machine with a touch screen which most of the (elderly) guests seemed to look at as if it were just a TV screen. Eventually got our coffees and returned to our table. Placed our breakfast order. After 30 minutes it had still not arrived. Server said it was “on its way”. After 45 minutes another apologetic server said that the tickets had been lost. Breakfast eventually arrived after 50 minutes and was good.
Overall it needs a complete refresh of the rooms, carpeting and decorating of the corridors.
On my last visit I would have described the hotel as great, now only average.
Neil
Estada d’1 nit (set. 2025)
