Freetobook en Ely

"Nobody waited for me; I couldn't make the check-in because no one was there. I was alone in the middle of the night without any help. Nobody replied on the phone, and Hotels.com couldn't even refund me. It was a complete disaster and a lack of respect in all senses. Everyone provided horrible service, and I’m disappointed. The hotel looks terrible, and the staff is not professional at all. I had to book another hotel, and nobody replied to my messages. It is an awful experience; don't go to that...

"Absolutely amazing. Staff very helpful, room was lovely and breakfast set us up for the day. Definately coming back. "

"Breakfast was excellent and the owner were very polite and friendly, Garden room was beautiful "

"Great stay on a lovely, clean, comfortable, well equipped narrow boat. Plenty to see in Ely, all attractions within a short walk and good longer walks in the surrounding countryside. Very helpful host offered suggestions for local restaurants and a comprehensive tour of the boat"