Viatges a El Ingenio

Yo Tengo viajado mucho y el Caybeach Princess es un sitio donde me volvería a quedar sin pensarlo 2 veces. Lo único que la ducha de nuestro bungalow estaba a la misma altura que el suelo del baño y salía el agua fácilmente durante la ducha mojado todo el baño. Mis hijos durmieron en el sofá cama del bungalow que era cómodo pero no tenía aire acondicionado, la primera noche les costó quedarme a dormir por el calor hasta que abrimos la puerta y ventanas que tienen contras y así le corría algo de aire. Recomendaría que pusieran un ventilador en la sala para más comodidad. La piscina bien pero pasa lo típico de que la gente va y pone las toallas a las 7 de la mañana y cuando vas tú no hay hamacas disponibles a la sombra. Yo tengo estado en otros sitios que si no utilizas la hamaca en cierto tiempo te quitan las cosas para que otros huéspedes las puedan utilizar. Nosotros teníamos el vuelo a las 18:20, hicimos el check out ya que no había posibilidad de quedar en el bungalow. Nos quedamos en la piscina todo el día y después utilizamos su cuarto de cortesía donde tienes duchas para arreglarte antes del viaje, eso sí te tienes que apuntar antes en recepción para utilizar este servicio. El WiFi tenía poca cobertura en las habitaciones. Y el aparcamiento es en la calle pero nosotros siempre conseguimos sitio a menos de 1 minuto caminando. Volvería a quedarme el en Caybeach Princess para El próximo viaje

No lifts so if you have heavy bags beware. The rooms are duplex with the upper rooms accessed via a narrow staircase with two turns. If you arrive late the kitchen closes early and the bar closes about 2200hrs, so you may have to go out to eat.

Overall, we had a mixed experience. This is definitely a family-oriented hotel and seems best suited for families with younger children, especially under 12. The Animation Team was wonderful — fun, kind, energetic and genuinely welcoming. The food selection was also excellent, with lots of variety. Unfortunately, some pool staff, particularly those dressed in all white, were consistently rude and dismissive. We brought an inflatable pool ring for our child and specifically asked a staff member before inflating it if it was allowed. We were told yes, only to have another staff member later tell us, quite rudely, that it was not. A third staff member eventually clarified that it actually was allowed in certain areas. The issue was less the rule and more the poor communication and attitude, especially since we had asked beforehand. The beach shuttle schedule was also frustrating. The timetable showed a 1:00 PM departure from the beach, but the shuttle repeatedly left around 12:45 PM, forcing us to constantly rush back. On the positive side, the housekeeping ladies were always friendly and greeted us. Several bar staff also provided exceptional service: **Cristina, Angel, Miguel, Jimmy, Oliver, David and Moha**. They were genuinely welcoming and a pleasure to interact with. Overall, great food, entertainment and some wonderful staff, but the attitude of certain pool staff and the unreliable shuttle schedule took away from our experience.