8/10 Bueno
amanda
20 de oct de 2025
Aspectos positivos: Personal
Aspectos negativos: Limpieza
I stayed for 9 nights.
PROS: the staff. Faith was a great face for thw property and checked me in efficiently and was very friendly and accommodating. Ice bucket ready
Paige was very sweet.professional and also went out of her way. She was always there for me with an ice bucket. (A big deal for me as there is no fridge in the room).
Oliver, i did not see as much, but was always pleasant.
Rene was very professional balanced with friendliness. He gave me the courtesy of asking about my stay and, more importantly, listened and took note of my concerns and suggestions. I hope that they are passed on and considered. Also, that i receive feedback regarding the issues having been addressed.
Cons: housekeeping was lacking in attention to detail but slso cleanliness. The lamp hanging over the bed was dusty. There were no facecloths in the bathroom for me to clean it and wipe down spills. They emptied the bins (which had no bags) and changed the towels. Other than that, there was no apparent cleaning or vacuuming. The rooms are small so there is not much space for things. I dod leave items on the bed, so i understand policy is not to make the beds. No problem. The wardrobe was a bit fusty, due to humidity, which did permiate clothing.
All of this was conveyed to Rene, who i am sure will have it in hand.
I forgot to tell Rene about the above sink light not working.
No phone in room ( not unusuL wirh motels)There is a switch to turnon power to heat and towel rack.
amanda
Se alojó 9 noches en octubre de 2025
