Cerca hotels a Saint Catherine

"One of the staff at the front desk was rude ..and at breakfast one attendant was rude thought we where there for brunch.. when ask for more fruits and a boil egg she told us none was left ..r she have to ask the chef.."

"I love how I was greeted by the staff at the reception area. The gentleman who offered me a drink was very polite and helpful in getting my luggage’s. I got my room upgraded as requested and I also got my bed restructured to my comfort level without any hassle from housekeeping. The supervisor (housekeeping) is a great asset in her dept, I think her name is Stacy omg she goes above and beyond to ensure that I was completely comfortable and satisfied. I enjoyed the breakfast and the different...

"The food was great, overall everything was good."

"Breakfast was great and the staff qas amazing. Judith kept my room in great condition and Nicole was always willingbto assist qoth breakfast. "

"The property was nice and the majority of the staff were very professional and polite. We did run into a problem with the drain in the shower not draining. When we brought this matter to the attention of housekeeping they didn't seem like they were interested in solving the problem quickly. After a few conversations and the drain not being able to be adequately cleared we were transferred to a new room. We escalated the issue to management and Ms. Edwards made it right. She was grateful for...

"Do not do late checkin. Morning staff was amazing bartender was spectacular and had great vibes. "

"The staff were very friendly and helpful and made my stay very enjoyable."

"The room was cleaned and linen changed every day. Food was excellent and they serve a variety of local cuisine which is what I was looking for. The grounds was well maintained and cozy and location is not too far from New Kingston. We enjoyed our stay there, would book again."

"95 % of the staff is very nice…helpful supportive and friendly ..some of the rooms furniture could be a little more modern…l main issue is mosquito and some ants need more attention…Their food is excellent..overall it’s very relaxing there …its affordable for my pocket , its comfortable and l feel very safe…"

"The staff were great."

"I would give the Terra Nova 3 stars. The main reason for this lower rating was the state of the bathroom, the toilet had a clear seal applied right over a layer of black grime, leaving it looking absolutely dirty. For a high-end hotel, I definitely expected a much higher standard of cleanliness and attention to detail."

"I’ve stayed here several times. The property is basic but very clean, secure and has a great location."

"I stayed for only one night because I had an appointment at the US Embassy, which was about a 10-minute walk away, if that much. The property is close to a busy street, but I found it very convenient for my trip. The property was clean, and the first thing I noticed when entering the room was how great it smelled. There is hot water, and I really appreciated the kitchenette and amenities that were provided. There were a few minor issues. The doors are not completely sealed, so insects can get...

"The AC excellent, yes parking was allowed. Great location easy access to transportation. The security guards were always present and make me feel staff. I loved the privacy at Pulse."

"Yes, everything was great "

"Everything was up to date"

"Staff was good but the property could do with some improvement"

"Very sketchy area of Downtown"

"Great breakfast and staff. We extended our stay"