I have such mixed feelings that i don't know where to start.The hotel itself I would give 2 stars, room 5.There should be a warning when there is construction going, it was everywhere and the elevators are the scariest i've ever been on, sound like they're going to break at any second. The hotel itself had an awful smell and All of the staff were unfriendly. The gift shop was overpriced. I also think it should be a warning when it's jellyfish mating season. We only had two days we could swim in the ocean forcing us to swim in the tiny packed pool... just could have warned, because apparently everyone in the area knew it was jellyfish season.The staff who does the chairs talked down to every single customer, chair rental should be part of the extremely high cost of the room, 50 a day on top of what we paid is crazy. I just felt like the hotel itself was very run down, not well managed, and I should have been warned about the construction jellyfish and chair cost. Now as far as the room itself very clean, well stocked with everything you need, customer service top notch on booking, minor things were bed was uncomfortable and 2 tvs in the living room One worked one didn't and hard to figure out with no instructions...but room was great and the view amazing...But unfortunately, I will never come back to this resort. If i could request a refund for at least one night I would, especially since I checked in a day late.