I had a terrible experience at the hotel. It was the worst place I've ever stayed. There were blood stains all over the bed, walls, and dressers, making it look like a crime scene. I urgently requested maintenance and help from the front desk because the toilet was clogged, and I couldn't use it for hours. The bathroom ended up flooding, and to make matters worse, there were roaches and bugs everywhere, even behind the bed.
I also found mold inside the AC unit, which I was unknowingly inhaling, and there was mold in the bathroom ceiling as well as on the walls. The room door wouldn’t lock properly, making it a significant safety concern.
When I called corporate, they claimed they couldn't assist me, and no one at the hotel was willing to help or provide a refund. I am now considering seeking legal action.